Deleting your data

Last updated 19 October 2026

1. Who can ask

• A customer (a business that subscribes to Blitz Docket) can have any of its data exported or deleted at any time.
• Anyone else whose details reached us through a customer, for example a buyer who emailed or messaged them, should ask that customer, who decides on their own data. If you do not know which customer holds your details, or cannot get an answer, write to us and we will pass your request to them.

2. How to ask

Email privacy@blitzdocket.app from the address registered on the account, saying whether you want the data exported first. No form is needed.

3. What happens

• Disconnecting a Gmail mailbox or WhatsApp Business Account stops our access to it immediately.
• We delete the data within 14 days of the request or of the subscription ending, after exporting it if asked.
• Backups are cycled out within 90 days.
• WhatsApp messages and media are also stored by Meta under its own retention. Deleting our copy does not delete Meta's.

We confirm by email once deletion is complete. The privacy policy governs if this page and the policy ever differ.